REDITRON PRODUCT WARRANTY

REDITRON (PTY) LTD has a one year warranty for all products as sold by a REDITRON branch, from date of sale, or other period if so stated. Warranty for goods purchased from REDITRON that are manufactured and or distributed by local third party suppliers also carries a one year warranty in accordance the warranty policies of each specific supplier. Product sold, that have been deemed to be damaged due to vandalism, incorrect installation and application, “acts of God” etc. will be repaired or replaced at the cost of the customer.

All goods that are deemed to be “faulty new” or “Defective On Arrival” must be returned to a REDITRON branch within 10 (ten) days from the date of purchase for a technical evaluation before they will be serviced, repaired or swapped. REDITRON will provide sales and technical product support for all products as sold by REDITRON. It remains the responsibility of the installer / customer to make sure that he/she is adequately trained in the security product use, application and installation and that all products are used and installed according to the installation instructions and specification as provided with the product.